📝 Return & Refund Policy

Company: Bluesky Trade LLC
Address: 8 The Green, Suite 14056, Dover, DE, 19901, USA
Email: umaryofficial@gmail.com
Effective Date: October 2025

1. General Policy

This Return & Refund Policy (“Policy”) applies to all purchases made through our website [www.umaryofficial.com] (the “Site”). By placing an order with Bluesky Trade LLC (“we,” “our,” “us”), you acknowledge and agree to this Policy in full.

We take product quality and order fulfillment seriously. All products are inspected before shipping. However, as dietary supplements are regulated under specific health and safety guidelines, we do not accept returns of opened or used products under any circumstances, and refunds are only available under the terms outlined below.

2. Return Eligibility

We accept returns only for unopened, unused products in their original sealed packaging within 30 days of delivery. To be eligible for a return:

• The product must be in its original, unopened condition.

• The return request must be initiated within 30 calendar days from the date the order was marked as delivered.

• You must provide proof of purchase (e.g., order number, invoice).

⚠️ Returns that do not meet these criteria will be rejected and will not be eligible for a refund.

3. Return Process

To initiate a return, email umaryofficial@gmail.com with your order number and reason for return.
If approved, we will provide return instructions and the return address.

• You are solely responsible for all return shipping costs.

• We recommend using a trackable shipping service, as we are not responsible for lost return shipments.

• Returns sent without prior authorization will not be accepted or refunded.

4. Refunds

Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.

• Approved refunds will be issued to the original payment method within 7–14 business days.

• Shipping charges are non-refundable.

• We do not offer exchanges.

❗ If the product is returned opened, damaged, or not in its original packaging, no refund will be issued.

5. Non-Returnable & Non-Refundable Items

The following items are not eligible for return or refund under any circumstances:

• Opened or used supplement bottles.

• Items purchased during promotional sales or marked as “final sale.”

• Gift cards, downloadable content, or digital products.

6. Damaged or Defective Products

If your product arrives damaged due to shipping, notify us at umaryofficial@gmail.com within 48 hours of delivery with clear photos of the damaged item and packaging.

• If verified, we will issue a replacement at no additional cost.

• We are not responsible for damage caused by mishandling after delivery (e.g., improper storage, opening damage, negligence).

7. Disclaimer of Liability

By purchasing our products, you acknowledge and agree that all use is at your sole risk. Bluesky Trade LLC makes no guarantees regarding individual results. Except where prohibited by law, we disclaim all liability for any direct, indirect, incidental, or consequential damages arising from the use, misuse, or inability to use our products.

• It is your responsibility to read all product labels, consult a qualified healthcare professional before use, and determine suitability for your personal circumstances.

• We are not responsible for allergic reactions, health outcomes, or misuse.

• No medical claims are made or implied.

8. Force Majeure & Carrier Delays

We are not liable for delays, losses, or damages caused by carriers, customs, natural disasters, or other events beyond our control.

9. Governing Law

This Policy is governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to conflict of law principles.

10. Updates

We reserve the right to update or modify this Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.

✅ By completing a purchase, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy in its entirety.
All responsibilities for proper use, compliance, and risk assessment rest solely with the customer.